Just as it was in our beginnings as Ralph's Radio in 1955, Ralcomm's top priority is customer relationships. From simple black and white televisions back then to the complex communications systems of today, Ralcommm continues to offer, install and guarantee only top-quality products and services.
As we’ve grown, we’ve expanded from our first location in Wetaskiwin more than fifty years ago to include another one in Whitecourt, as well as one in Drayton Valley under the Dunn-Right Communications banner.
When our hard-at-work customers express a need, we jump to deliver the best solutions: cellular phones, two-way radios, satellite services, and remote area communications including towers and repeaters. At work or at play, our customers also look to us for the best of high speed and wireless internet, vehicle audio and video systems, and GPS to get them where they want to go and home again.
As electronic and communication products become increasingly complex, the gap between top of the line and bottom of the barrel is getting wider. At Ralcomm, we are committed to knowing the products and brands on the market today and where they sit on the scale of quality. Our customers' satisfaction depends strongly on the value of our product; therefore, we always carry the higher quality product over of the lower-priced or lower-quality one.
Helping to build strong communities where our customers live and work is important to us. Over the years, Ralcomm has developed lasting relationships in each of the small communities in which we, too, live and work. We understand that when it comes to inspiring confidence and respect, actions speak louder than words. Therefore, at all times, we strive to be model corporate citizens and neighbours of choice. It’s a commitment that began back in 1955 and allows us to grow with our communities as their trusted source for electronic products and services.
In the beginning, Ralph built a company on positive customer relations and knowledgable expertise. We at Ralcomm honour these tried and true traditions, meeting each customer-our friends and neighbours-with courtesy and respect. Collectively, our customers teach us what we need to know, and we set out to know it best.
Northern Gateway Public Schools
Supplied and activated Blackberrys for staff members. Also provided training, and ongoing support and service.
Provided several boosters to enhance cellular coverage in remote field locations.
County of Wetaskiwin
Equipped mobile offices, including Blackberrys, air cards and in-vehicle boosters for law enforcement and public works.
Alberta Sustainable Resources
Built and installed towers in remote campsite locations to enable high-speed Internet connections for campers.
Provided wireless high-speed Internet access for their remote site locations.
Provided high-speed wireless Internet for a remote compressor station.
Installed wireless high-speed Internet, and connected all manufacturing facilities together using point-to-point.
Portable Towers for wellsite that included a power generator and site lighting.
Set up several lines of VOIP over satellite, as well as high-speed Internet to aid communications in remote areas.
Equipped and installed mobile offices (in vehicles), including notebook mounts, Internet keys and mobile boosters to improve cellular signals.
Provided cellular boosters for all plant operations.
Whitecourt Power LP
Provided intrinsically-safe two-way radio rentals for shutdowns / turnarounds.
Provided two-way radio rentals for their drilling operations to aid in shutdowns.
Provided ATVs and two-way radios for pipeline inspections.
Various Pow Wows
Ralcomm supplies two-way radios for cultural Pow Wow events.
Every year, Ralcomm donates two-way radio rentals for Safe Grad.